📦 FAQ — Frequently Asked Questions
1. What are the delivery times?
We deliver throughout the UK within an average of 7 to 15 business days, depending on the product and location.
2. Does Nestrya offer free shipping?
Yes, we offer free shipping across the UK on all orders.
3. Where are the products shipped from?
Our products are shipped directly from our international distribution centers, with full tracking available.
4. How can I track my order?
Once your order is shipped, you’ll receive an email with your tracking code and a link to follow your delivery in real time.
5. What if I don’t receive my order?
If your order exceeds the estimated delivery time, contact our support team. We guarantee a full refund or reshipment.
6. Do you accept returns?
Yes. We accept returns within 7 days of delivery. The item must be unused and in its original packaging.
7. Do your products have a warranty?
Yes, we offer a 30-day warranty against manufacturing defects.
8. How can I contact customer support?
Our team is available via email at support@nestrya.com. We respond within 24 business hours.
9. Is it safe to shop at Nestrya?
Yes. We use SSL encryption and trusted payment platforms. Your data is protected at all times.
Need help right now? Contact us: support@nestrya.com
